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Three Major App Challenges: Attracting New Users, Engaging Users and Maintaining Usage

20% of apps are opened only once. App marketers face three major challenges: attracting new users, helping them recognise an app’s value and maintaining usage. Accurate acquisition data, push notifications and connections to brand reputation can help address these challenges.

Historical article. Product claims, platform details, and timing advice in this article have not been verified for today.

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In brief

App marketing requires attracting new users, demonstrating value and maintaining usage. Accurate acquisition data helps focus advertising, while push notifications and links to brand reputation can encourage users to stay and return.

In the market, 20% of apps are opened only once. Marketers looking to promote apps face three major challenges.

Attracting New Users
Acquiring new users is not enough. Marketers also need to know where users come from and which channels attract them most effectively. This helps them determine where to focus their advertising. Obtaining this data can be challenging, but accurate data can deliver substantial benefits for apps.

Engaging Users
Once users have downloaded an app, can they easily discover which parts are most useful? How do users understand the app’s value? How can the app encourage users to keep using it without wanting to try other similar apps?

Maintaining Usage
Push notifications are a useful tool for letting users know that an app has something new to share, such as a new video or product. Although half of users dislike push notifications, capturing their attention can help reduce the rate at which they leave.

Marketers recommend that brands connect their apps with their brand reputation, helping both the apps and the brands gain the greatest possible benefit from search engines. This also provides another way to encourage more users to return.

Frequently asked questions

What are the three major challenges in app marketing?

The article identifies attracting new users, engaging users and maintaining usage as the three major challenges. It also states that 20% of apps are opened only once.

Why is acquiring new app users not enough?

Marketers also need to understand where users come from and which acquisition channels are most effective. Accurate data helps them decide where to focus advertising.

How can an app encourage users to keep using it?

Users need to understand which parts of the app are most useful and recognise its value. The challenge is to encourage continued use without users wanting to try similar apps.

How can push notifications help maintain app usage?

Push notifications can alert users to new content, such as videos or products. Although half of users dislike them, capturing users’ attention can help reduce departures.

Why connect an app with brand reputation?

The article recommends this connection to help both the app and the brand gain the greatest possible benefit from search engines. It also describes it as another way to encourage users to return.

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